Heaney Digging or Frost The Road Not Taken Essay

Heaney Digging or Frost The Road Not Taken - Essay Example Life is a journey where every turn is a major turning point. One decision can make or break a life-long expedition. Life is influenced so much by time and like what Frost stated in the first stanza of his poem, it is such a disappointment that one cannot travel a certain path and knows exactly what would happen through its journey there. There are other factors that should be taken into consideration like the time and opportunity that is presented at a given situation. One can consider the possible pros and cons that might occur during the circumstances. Things may present to be more appealing at the first sight but may have complex hurdles along the way which the person would not know how to overcome it unless it is already right under his nose (10). Frost put into metaphor a person’s life and a traveler’s journey to an unknown place. It would be a pity not to explore ideas at the same time to know the beauty and the consequences that life or the journey may bring. There are roads or opportunities which may present itself as a totally disastrous event yet at the onset yet as one goes through this path, the more fulfilling it is becoming for the person. This is usually the road not taken especially in recent years as more and more people would choose the easier path that may bring instant gratification rather than the one which may need time before gathering any form of fulfillment. Others may decide towards the road because of status-quo, it is just like ordering the usual at a fast-food chain at the corner of the street. There is no adventure in it and simply represents a routine (10). On the third stanza of the poem, Frost gave an example as to what may one thinks if there are two ideas presented having an identical onset presentation. However, these ideas may have and will have different path struggles which may incur various outcomes. One cannot go back to the starting point and take the

Employment responsibilities Essay Example for Free

Employment responsibilities Essay Understand employment responsibilities and rights in health, social care or children and young people’s settings. Outcome 1 know the statutory responsibilities and rights of employees and employers within own area of work 1 Health safety, minimum wage, working hours, equality 2 – Health Safety at Work Act 1974: An act put in place to look after the health, safety and welfare of people at work, for protecting others against risks to health or safety in connection with the activities of people at work. Equality Act 2010: This act legally protects people from discrimination in the workplace. Employment Rights Act 1996: This act explains what rights employees have in a place of work. For example, time off work, guaranteed wages, dismissal and redundancy. 3 – To protect employees against circumstances they may face in their working lives. Every person who works for an employer is protected from discrimination in the workplace, has the right to receive the national minimum wage, and to work no more than 48 hours per week unless they wish to. These employee rights apply regardless of whether the employee or worker is temporary, fixed-term or permanent, or how long they have worked for the employer. These laws provide rules and regulations that must be followed. 4 – Sources and types of information and advice available can be, speaking directly to managers, reading policies and procedures, looking on the internet (direct.gov.uk) , going to a citizen advice bureau or joining a union. Outcome 2 – understand agreed ways of working that protect own relationship with employer 1 – My contract of employment at Crown House covers the following : job title, probationary period, place of work, pay, deductions, hours of work,  overtime, time recording, short time working and lay off, annual holidays, public holidays, sick pay, alcohol and drug testing, pension, notice and garden leave. 2 – My payslip includes the following information: company name, department, payment method, payment period, payments, hours, rate, amount, deductions (PAYE tax, National Insurance, Pension), totals, week/month, date, department number, tax code, employee number, employee name and net total. 3 – If you have a grievance relating to your employment, you should in the first instance raise this with the manager. If the grievance cannot be settled informally, you must set out the grievance and the basis for it in writing and submit it to the Area Manager. 4- Personal information that must be kept up to date with own employer can include : change of name, marital status, change of address, any medical conditions that may affect work, any medication prescribed that may affect work and any altercations with the police must be admitted. 5 – Agreed ways of working includes policies and procedures, which may cover areas such as: Data protection – how confidential files relating to staff or service users are stored in cupboards where access is only given if needed. Conflict management – if there is any conflict between staff members this should be bought to the attention of the manager and he/she should try to resolve this professionally. Anti-discriminatory practise staff and service users will not be discriminated regardless of their age, gender, sexuality, religion, ethnic background or disability. Health and safety – staff should wear appropriate clothing, for example flat shoes and covered up. It is staffs responsibility to report any health and  safety issues they may come across, whether it be broken equipment or maintenance needed within the building. Equality and diversity – staff and service users must be treated equally but not all the same. Opportunities should not be missed just because somebody may need extra support to do something. For example, if a sensory room is upstairs and somebody cannot manage the stairs for whatever reason, help should be given (lift, stair lift) so that person can access the room. Outcome 3 – Understand how own role fits within the wider context of the sector 1 – My job description is to provide centred focused care to service users. To provide opportunities for service users to increase their knowledge and experience, to encourage them to maintain present skills and learn new ones, and to enable them to gain more control over their lives. To manage and minimise behaviours as best as possible. To ensure the four key principles of the ‘Valuing People’ document are adhered to at all times ‘Rights’ ‘Independence’ ‘Choice’ and ‘Inclusion’. General and administration duties. ** Important: this is not exhaustive and is subject to review in line with the changing needs of the unit and/or the needs of the service users. 2 Positive Negative Accessing community and participating in activities of enjoyment People may be at risk to themselves and others (staff, members of public) Gives the company a good name Service users not motivated, become lazy Improves service users development and remain stimulated Behaviours may be displayed often Keep service users safe Gives the company a bad reputation 3 – Other people in which staff need to communicate with will include, but  are not limited to, the following: Residential homes – to find out how the service user has been at home (behaviours, illness), let them of know of any lunch requirements (picnics, cooked lunch), ensure money is sent in for planned activities, make sure the service user is dressed appropriately for planned activities. Speech and Language Therapists – to assess, monitor and review a service users eating and swallowing if any problems have been noticed and reported, to offer help with communication aids and techniques. Mental health team – attend regular appointments with service users to see how they are, is medication working? Any new problems/obsessions? How mood has been? (agitated, confused, depressed) Any behaviour triggers? 4 – CQC are regulators for all health and social care services in Enlgand. A regulator is an organisation that checks services meet the government’s standards or rules about care. They also look after the rights of people who need extra support to stay safe. This includes people who are kept in care under a law called the Mental Health Act. The government’s standards cover all areas of care. These rules are about things like: respecting people and treating them in the way we all expect to be treated. making sure people receive the food and drink they need. giving people care in clean, safe buildings. managing services and having the right staff. CQC put care services on their register if they meet the standards, or act quickly if they do not. They continue to use different information to find out as much as they can about services. Information from the public about their experiences of care is very important to CQC. They also work with local groups and people who use services to find out what’s working well and what’s working badly in health and social care services in their area. Inspectors check services all over England to make sure they meet the rules for safe, effective, compassionate and high-quality care. Care services, and other organisations like the NHS, also give CQC information about certain things that happen. For example, they will check a service if more people are dying there than usual. They act quickly to stop unsafe services or bad ways of working. They say what needs to change and go back to check things are better. CQC can also fine people or companies, give  services a public warning, stop the service caring for any new people, stop a service caring for people while they find out what is happening and even shut services down. Outcome 4 – Understand career pathways available within own related sectors 1 – To be a care home manager you would need the following qualifications * at least two years’ senior management or supervisory experience in a relevant care setting within the past five years * a qualification appropriate to the care you will be providing, such as NVQ Level 4 in Health and Social Care, a degree in social work or nursing (with live registration) * a management qualification, such as NVQ Level 4 in Leadership and Management for Care Services (which replaces the Registered Managers Award (RMA)) or equivalent like a Diploma in Management Studies, or a Management NVQ Level 4 . To be a nurse you would need the following qualifications – around 5 GCSEs (or equivalent) of Grade C and above including English Literature or Language, Mathematics and a science subject. to take a nursing degree courses you will normally need at least 2 A-Level s or equivalent. all nurse training is done by universities. They offer nursing diplomas or degrees which take three years to complete. The diplomas however are being phased out and most universities are moving to degree only in September 2011 – all universities must move to degree only by September 2013 to work as a nurse in the United Kingdom you must be registered with the Nursing and Midwifery Council. The title Registered Nurse is only given to you when you have that registration. To be a social worker you would need the following qualifications – a three-year undergraduate degree or a two-year postgraduate degree in social work that is approved by the Health and Care Professions Council (HCPC). Many university courses are full-time, although some work-based routes with part-time study may also be available. You will typically need the following qualifications in order to study for an undergraduate degree in social work: five GCSEs (A-C) including English and maths  at least two A levels, or an equivalent qualification such as a BTEC National  Diploma or NVQ Level 3 in Health and Social Care. You should check entry requirements, as colleges and universities may accept alternatives like an Access to Higher Education or substantial relevant work experience (paid or voluntary). If you already have a degree, you could do a two-year postgraduate Masters degree in social work. †¨Ã¢â‚¬ ¨ When you apply for social work training, you should ideally already have some paid or voluntary experience in a social work or care setting. You will also need to pass background checks by the Disclosure and Barring Service (DBS). Previous convictions or cautions may not automatically prevent you from this type of work. 2 – In order to become a Deputy Manager of a day service such as Crown House, I would speak to my current manager and find out all the information I needed to know. I could also get in contact with the companies head office and if need be any training providers. 3 – The next steps in my career pathway are as follows Any refresher training to update my knowledge and remind me what I learnt last time, this will include NAPPI training. Attend first aid course and SOVA course annually Complete NVQ level 3 by December 2015 Mental health training by June 2016 Outcome 5 – Understand how issues of public concern may affect the image and delivery of services in the sector 1 – The following are cases where the public have raised concerns regarding issues within the care sector: Winterbourne View Baby P Ash Court Fiona Chisholm Orme House 2 – Abuse took place at Winterbourne View, a hospital for patients with learning disabilities and challenging behaviours in Gloucestershire. A Panorama investigation broadcast on television in 2011, exposed the physical and psychological abuse suffered by people with learning disabilities and challenging behaviour at the hospital. Local social services and the English national regulator (Care Quality Commission) had received various warnings but the mistreatment continued. One senior nurse reported his concerns to the management at Winterbourne View and to CQC, but his complaint was not taken up. The footage showed staff repeatedly assaulting and harshly restraining patients under chairs. Staff gave patients cold punishment showers, left one outside in near zero temperatures, and poured mouthwash into anothers eyes. They pulled patients hair and forced medication into patients mouths. Victims were shown screaming and shaking, and one patient was seen trying to jump out of a second floor window to escape the torment, and was then mocked by staff members. One patient was repeatedly poked in the eyes. A clinical psychologist who reviewed the footage described the abuse as torture. On 21 June 2011, 86 people and organisations wrote to the Prime Minister, David Cameron about the revelations, We are aware of the various actions currently being taken within and outside government – such as the DH review and CQC internal inquiry. We hope to make submissions to those both individually and collectively. However, on their own these will not be enough and a clear programme is needed to achieve change. The prime minister responded saying he was â€Å"appalled† at the â€Å"catalogue of abuses† Panorama uncovered. In June 2011 the Association of Supported Living issued a press statement, which was followed up in writing to every member of parliament in the United Kingdom, calling for community based supported living services to replace institutional services for people with learning disabilities. The Daily Mail said Without the investigation by the BBCs Panorama, given huge coverage in the Mail, the abuse of patients at Winterbourne View might be continuing to this day. As it is, the secure hospital and two other care  homes have been shut down, 11 guilty staff have been brought to justice – and a devastating report now exposes the serial failings of the local NHS, police and health watchdogs. For the past year, the Leveson Inquiry has focused relentlessly on the failings of the media. Never let it be forgotten how much this country owes, in the fight against cruelty and corruption, to its free Press. The Daily Telegraph said, It is impossible to read the details of what went on at Winterbourne View, a care home for the severely disabled in Gloucestershire, without feeling repelled. In the wake of an exposà © from the BBCs Panorama, 11 members of staff were convicted of almost 40 charges of neglect and ill treatment of those in their care. The national regulator, the CQC did a nationwide check on facilities owned by the same company, Castlebeck Care – as a result three more institutions have been closed. The CQC reported a systemic failure to protect people or to investigate allegations of abuse and said that Castlebeck Care had misled the health watchdog. The CQC also inspected 132 similar institutions and a Serious Case Review was commissioned. The head of the Care Quality Commission resigned ahead of a critical government report, a report in which Winterbourne View was cited. Mencap published a report warning that similar abuse could be going on elsewhere and calling for the closure of all large institutions far from peoples families. Eleven people pleaded guilty to criminal offences of neglect or abuse as a result of evidence from Undercover Care and six of them were jailed. Immediately after the eleventh person pleaded guilty, the Serious Case Review was published, revealing hundreds of previous incidents at the hospital and missed warnings. 3 The public seems to have lost faith in such regulators and companies as this has been reocurring for a number of years. The media have issued a lot of publicity stating how care companies, social services and regulators have let the victims down by simply not taking these cases seriously enough and ensuring the well-being and standards are being met. The public may feel  reluctant to use the care services to look after their family members. These issues also give the care sector a bad reputation. 4 – Recent changes in service delivery which have affected own area of work includes staff being supervised and appraised on a regular basis, changes to medication being administered, NAPPI training to prevent forceful restraining, ensuring incident/accident forms are completed correctly and signed by witnesses if needed and up to date training, policies and procedures.

The Prime Minister Of Great Britain :: essays research papers fc

The Prime Minister of Great Britain There are a lot of political issues in Great Britain today. United Kingdom is a large, industrialized democratic society and as such it has to have politics and therefore political issues. One of those issues how should executive branch work and whether the Prime Minister has too much power. Right now in Great Britain there is a great debate on this issue and I am going to examine it in detail. The facts I have used here are from different writings on British politics which are all listed in my bibliography, but the opinions are my own and so are the arguments that I used to support my views. First let me explain the process through which a person becomes a Prime Minister. The PM is selected by the sovereign. He (or she) chooses a man who can command the support of majority of the members of the House of Commons. Such a man is normally the leader of the largest party in the House. Where two are rivals in a three party contest such as those which occurred in the 1920s he is usually selected from the party which wins the greatest number of seats. The Prime Minister is assumed to be the choice of his party and nowadays, so far as he can be ascertained, participation of a monarch is a pure formality. Anyone suggested for this highest political office obviously has to be a very smart and willing individual, in fact it has been suggested that he be an "uncommon man of common opinions"(Douglas V. Verney). Not all Prime Ministers fitted this bill exactly, but every on of them had to pass one important test: day-to-day scrutiny of their motives and behavior by fellow members of Parliament before they were ultimately elected to the leadership of their party. Unlike Presidents of the United States all Prime Ministers have served a long apprenticeship in the legislature and have been ministers in previous Cabinets. Many Presidents of our country have been elected and on many occasions they have never even met some of their future co-workers, such as case of Kissinger and Nixon who have never even met prior to Nixon's appointment. Let's now examine the statutory duties and responsibilities of the Prime Minister. Unlike the United States where the President's duties are specifically written out in the Constitution, the powers of the Prime Minister are almost nowhere spelled out in a statute. Unlike his fellow ministers he does not receive the seals of office: he merely kisses the hands of the monarch like an ambassador.

Future Goals Essay

Everyone should hold ends when they are seeking to accomplish a specific undertaking. A good illustration of when ends are of import to hold is when you’re planning to go to college. Therefore. I have developed three personal ends that I consider of import in accomplishing during my clip here at WEHS. First is the end of run intoing other people that have the same calling field that I do. Second. I would wish to better myself utilizing instruction. doing me a better good known single. Third. and eventually. I would wish to graduate from WEHS and attend Texas A & A ; M University in Corpus Christi. With the ends that I have listed. I feel that it will profit my hereafter and educate me further in the condemnable justness field. First. my end of run intoing other people that have the same calling involvements as I do or hold already been in the condemnable justness field. In order to accomplish this mark. I am traveling to speak to other persons that have already worked as Attor neys. Besides. if they are willing to speak to me about past experiences they can give me tips and other information that they have learned and are willing to assist other people learn from their errors. Furthermore they will be able to give me ideas sing what it will take for me to acquire my pes in the door in the Criminal Justice field. I feel that I will non hold a job speaking to people that already work in the field because I have learned that people experienced in this type of thing are friendly and are willing to assist others because helping others is what this calling entails. For that ground. meeting others that have the same calling aspirations as I do makes this end an highly of import 1. My 2nd end of bettering myself and going a well known single will do me a better individual. Education is what runs the universe and moves our economic system. In today’s society. instruction is improbably of import and if you are educated. you will be given more respect than those who are less educated. Without it. we would non be able to carry through the many undertakings society demands completed in order to last. Furthermore. I would non be where I am or who I am today without the instruction I am having here in WEHS. Due to my old ends. I believe that I have achieved a great trade in life and wish to foster my schooling. and be able to accomplish higher purposes in my hereafter. Besides. some of the personal ends that I have set for myself will necessitate a higher degree of instruction and the cognition that the University Of Texas A & A ; M will give me will assist me to accomplish my achievements. My 3rd and concluding end is to graduate WESH and go to the University Of Texas A & A ; M and have a grade in Criminal Justice. I will be able to accomplish this grade by go toing the categories that the University will be able to supply for me and my ain committedness to finishing them. By making these things. I will have the grade that will non merely set me on the right path to my hereafter. but besides lead me beyond the calling ends that I have set for myself. It will give me the option of traveling up in ranks in condemnable justness field that would non be possible if I wouldn’t have the ends I have set for myself as of now. Therefore. I will accomplish the ends that I have set Forth for the growing of my hereafter. Goals are vastly of import to hold and everyone should hold them written down if they want to be successful. Without composing them down. they would merely be impressions and most probably would merely accomplish thoughts. non ends. As a consequence. I have written down the ends I spoke of above and will seek my best in making them. Meeting other people in my calling field. going a well known single. and having my Condemnable Justice grade are of import to my hereafter. With these ends. I will carry through my educational ends at the University Of Texas A & A ; M and it will put me up to carry through my personal calling aims that I have set for my hereafter. Besides. if I keep on path. my hereafter will look bright and I will hold an exciting life in the old ages to come.

Feasibility Analysis Executive Summary for a Video Store

Contents Feasibility Analysis Executive Summary †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 2 Business Plan †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 System Request – Lucky8 Video Store †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 Project Standards†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 Description of the Application †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 12 Risk Assessment†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 13 Feasibility Study†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 14 Functional Requirements: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 1 Nonfunctional Requirements: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 22 Appendix A: FSSD Financials †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 23 Appendix B: DFD †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 26 Appendix C: ERD & Database Relationships †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 8 Appendix D: System Analysis Scheduling †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 31 Lucky8 Video’s System Feasibility Analysis Executive Summary The First State System Development team has created the following feasibility analysis for the Lucky8 Video’s System Project. The System Request is attached, along wit h a detailed feasibility study. The highlights of the feasibility analysis include: Technical Feasibility ? Competition risk: high ? Technological feasibility risk low ? Cost of materials risk medium ?Location feasibility risk medium Economic Feasibility ? Costs and benefits Development Expenses include: Developer salaries, server hardware Operation Expenses include: Maintenance salaries (servicemen/programmer troubleshooters) Intangible benefits include: Faster service, more convenient ? Values of Costs/Benefits Estimated Development Expense: $7500 ($2500 server + $5000 total development salary) Estimated Operational Expense: $700 maintenance fee Estimated Consumer-Related Expense: $20,000 for each rental box (includes DVD’s, Blue-Ray, and Games) 2 ?Cash Flow Year 1: $8200 Year 2: $700 + ($20,000 * X) Year 3: $700 + ($20,000 * X) Year 4: $700 + ($20,000 * X) Year N: $700 + ($20,000 * X) ? Net Present Value (NPV) Current Redbox Competitor System Cost: $15,000 each Redbox rent al unit + $7000 merchandise $2 – $20 per DVD Computer Analyst – Annual Salary: $57,202 Marketing Manager Annual Salary: $90,000 500 – 1000 items in a Redbox machine $147,202 Redbox income DVD rental price $1. 20 * X Blue-ray rental price $1. 50 * X Game rental price $2. 00 * X Lucky8 System Cost: $20,000 each Lucky8 rental unit 3 Servicemen at $15,000/yr 1 System administrator at $56,000/yr $101,000Lucky8 income DVD rental price $1. 20 * X Blue-ray rental price $1. 50 * X Game rental price $2. 00 * X 3 Net Present Value = 147,202 – 101,000 = $46,202 Return on Investment (ROI) (147,202 – 101,000) / 101,000 = 0. 457 Break-even Point $8200 4 First State System Development Business Plan Description of FSSD A pioneer in comprehensive IT outsourcing since 2008, First State System Development (FSSD) is a full-service IT consulting and outsourcing firm for businesses in and around Wilmington, Newark, and Philadelphia.Our clients represent a crosssection of all industries and rely on FSSD for many different IT services. However, their requirements are the same: technology must support their business and operate reliably. FSSD is dedicated to delivering superior, enduring solutions that are the best match between business and infrastructure, implemented by the best certified consultants in the industry. Whatever your need is, FSSD will meet it with a broad selection of onsite and remote IT services that are available as pre-packaged programs or a la carte, and all under one roof.Comprehensive IT services, broad expertise, and dependable customer service are just some examples of the services we offer. FSSD expands your IT capabilities and resources dramatically and ensures that technology works for you. FSSD’s comprehensive IT services outsourcing is the perfect fit for our clients. Our broad expertise expands the IT capabilities of these companies, giving them technology that fits their business and supports their business†™ success and growth. Our out sourcing program includes Networking, Business Application Development, Web Design, Support, Preventive Care, and nyielding Customer Service. Market leaders in a wide range of industries rely on FSSD services and solutions to power their most sophisticated computing environments. There's no escaping it: technology is a necessity in today's business and critical to your business’ success. But how do you find the right IT solution and make it work for you? The good news is that you don't have to be an IT expert to be in business. You don't even need an in-house IT department. All you need is FSSD Technologies. 5FSSD takes the worry out of IT management. Our comprehensive IT outsourcing, technology consulting, and managed IT services immediately broaden your IT capabilities, giving you the power and flexibility to handle any aspect of your technology needs. Are you ready to make technology work for you? Take a closer look at how FSSD can help: ? ? ? ? ? ? Outsourced IT Managed Services Software Solutions Technology Assessments Procurement Design & Architecture Most companies today rely heavily on technology to keep their businesses running.FSSD’s clients are no exception, but they do have a distinct advantage: We ensure that their technology drives their business’ success. We understand their business, and we understand technology. Combined, our knowledge enables us to customize and deliver sound, strategic IT solutions that function as part of our clients' long-term business strategy. Our financial numbers speak for themselves in order to provide you with a clear idea of t how FSSD has been growing in the last years. For that reason we are proud to share our comparative income statement and balance sheet with you. See appendix A) 6 System Request – Lucky8 Video Store Project Sponsor: Prem Tandon Business Need: The goal for this project is to increase Lucky 8 Video’s market share for movie and gam e rentals by spreading rental kiosks across the state. Business Requirements: Customers of Lucky 8 Video will be able to rent or buy DVD, Blu-ray and video game discs from a kiosk in their area. They will then be able to return the rented disk to the same or a different rental kiosk. Servicemen will be able to update the inventory of available products in the machine.Sales information from each Lucky 8 machine will be remotely transmitted back to a central information system for analysis. Each rental kiosk will contain: ? ? ? ? A touch screen interface An internal inventory of discs stored in cases A wireless transceiver for transactions and information communication A software system for processing customer transactions Business Value: We anticipate a wider customer base because of the ease of use and convenience of using our video rental kiosks. We also expect increased rentals at our video stores, due to the increased brand recognition.Conservative estimates for the total benefit s over the project lifespan ? ? ? ? $250,000 savings from faster service $180,000 reduction in labor costs $1,138,000 increased sales $220,500 total net cash flow 7 Special Issues or Constraints: ? ? ? ? Regular inventory updates will be required to keep available movies and games recent. The database of products in the machines will also need to be updated when new releases are added to the inventory. Rental kiosks locations will be limited to areas that receive wireless service. Customers will not be able to return disks to a machine that already has a full inventory.Roles and Responsibilities Name Position Description of Responsibilities Project planning Project control Project communication Resource management Internal project reporting and administration. Andrew Shearer Project manager Oversees all aspects of the organization’s quality or business improvement efforts, such as developing and administering the program, training and coaching employees, and facilitating chan ge throughout the organization. Responsible for establishing strategic plans, policies, and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations. Understands basic revenue models, p/l, and cost-tocompletion projections and makes decisions accordingly. Understand our pricing model and billing procedures. Accurately forecasts revenue, profitability, margins, bill Alex GrierTechnical Analyst rates and utilization. Assures project legal documents are completed and signed. Tracks and reports team hours and expenses on a weekly basis. Manage project budget. Determine project roles of team members based on project requirements, timeframes and budget. When necessary work with external contractors in addition to internal resources.Define skill sets (competencies) required for the project based on project specifications and requirements. Abram Watson Business Analyst Determine resource requirements (includin g staffing, software, hardware, and facilities) of projects, based on project specifications. Designing the Company’s Processes Business Analysis in IT Analyzing the Various Business Models Detailed Planning 9 Business Advisors is someone who analyzes the Business Advisor organization and design of businesses, government departments, and non-profit organizations; BAs also assess business models and their integration with technology.Wilson Hsu Systems Analysis Plan a system flow from the ground up. Interact with customers to learn and document requirements that are then used to produce business requirements documents. Write technical requirements from a critical phase. Interact with designers to understand software limitations. Esteban Solorzano Vivar Perform system testing. Deploy the completed system. Document requirements or contribute to user manuals. Whenever a development process is conducted, the system analyst is responsible for designing components and providing that information to the developer.Database Technical Help programmers during system development, ex: provide use cases, flowcharts or even Database design. 10 Project Standards Documentation standards: ? Project name, date created and/or modified should appear on the top of each document. ? 1. 5 spacing should be used ? Fonts must be Arial 12pts. ? Each document created shall be kept in the project binder Coding Standards: ? All variable names will have relevant names and be in headless camel case. ? All Class names will be in camel case. ? The project will use object oriented design patterns. The code will be split between several different classes. ? Each class will have methods to divide the logic of the program. ? Comments will be added to all sections of code that need further explanation. Procedural standards: ? All staff will require meeting every Mondays at 10:30 for the team meeting. ? A special team Meeting will be executed every first Friday on the month. ? All changes must be approved by the project manager first prior to their execution. Specification requirements standards: ? Name of software package. ? Technical description of the package. Purpose of software package. ? Due date User interface design standards ? All buttons will be enlarged for use with a touchscreen. ? All text will be large enough for customers with vision impairments to see. ? A color scheme will be used thought-out the entire user interface. ? Returning to the main menu should take no more than two clicks. 11 Description of the Application The application allows customers to browse through discs available in the machine. Customers are able to add movies and games to a shopping cart. The customer will be prompted to enter their zip code and email address.This information is used to send a receipt to the customer and for credit verification. The disks are then dispensed from the machine. 12 Risk Assessment Risk#1: The creation and implementation of the database portion of the syste m may consume additional time resources due to the extensive amount of DVD, Blu-ray, and games in all their platforms. Likelihood of risk: Medium possibility of risk. Potential impact on the project: This will delay the programming part by 15 – 25%. Ways to address this risk: Our team will hire one or two part-time employees in order to enter the information to the database temporarily.The payment of this staff would be assumed by FSSD with no additional charge to the customer. 13 Feasibility Study 1. Client Information. 1. 1. History and Background of the Organization. The organization is a fully functional video rental store by the name of Lucky 8. The business started as a family run business and has since expanded. Lucky 8 has been operational for a little over 6 years. Within those 6 years, the business has done exceedingly well, making enough profit to expand with 20 rental kiosks 1. 2. Description 1. 2. 1. The Organization. The organization is a fully functional video rental store by the name of Lucky 8.The business started as a family run business and has since expanded. Lucky 8 has been operational for a little over 6 years. Within those 6 years, the business has done exceedingly well, making enough profit to expand with 20 rental kiosks. 1. 2. 2. The Organizational Structure. ? The owner is considered the primary manager; however, the responsibilities for managing the three stores are divided among crew members. Each Lucky 8 store also has an on-site assistant manager. Cashier, stock, and sales associates are on the same hierarchy level in the organizational structure. 14 1. 3.The Client Information All communications take place with the business owner, and all information regarding the project must be discussed with him. Any changes or additions to the project must be presented to the owner for approval, and he is solely responsible for the final acceptance criteria Owner Name: Prem R. Tandon Contact Details: Cell Phone Number: 302-555-5555 E -Mail Address: For documentation: [email  protected] edu Client Background: Before opening Lucky 8, the owner was the regional manager of Blockbuster in the Delaware Tri-State. He has no formal education with regards to media or entrepreneurship. . The Business Problem: Lucky 8 video store has been having a moderate but steady growth in recent years. However, due to the increasing growth of video platforms such as Netflix or OnDemand services provided by cable operators, many of the mayor video rental companies are closing their doors. A clear example of this trend is Blockbuster. However, not all are bad news. A new video rental system has been implemented in recent times with great success by the public. This is video rental kiosks. That is the technology strategy that Lucky 8 wants to target. 3.Proposed New System Lucky 8 video store currently has no system in place to monitor or provide the rental of DVDs, Blu-rays, or games trough kiosks. The proposed system would offer funct ionality in the areas of inventory management, order tracking, staff management, reporting, and real time data sharing between kiosks. A custom designed system will be built in JAVA for this user to meet his specific needs. Microsoft Access will be used as the organization’s database. FSSD will also provide all the components in order to build the first kiosk. The user will assume the 15 cost of additional kiosks he will require in the future.However, FSSD will provide the technical assistance to install the system in the new kiosk with no extra charge. 4. Feasibility Analysis 4. 1. Technical Feasibility 4. 1. 1. Competition risk: high ? ? ? Redbox has an estimate of 33,000 kiosks across the country and has a well-established customer base. Redbox averages an estimate of 35,000 customers a day at their terminals. Blockbuster has been around since 1985. Blockbuster has an estimate of 10,000 rental kiosks across the country. However, Blockbuster filed for bankruptcy September 2 3, 2010. 4. 1. 2. Technological feasibility risk low ? The technology is already on the market; there should be no doubt this is feasible. You can actually purchase pre-made rental kiosks online. 4. 1. 3. Cost of materials risk medium ? ? The rental kiosks are estimated to cost between 15,000 and 20,000. Companies like Redbox get a little over half their inventory from producers like Warner Brothers. However, they bring in a little under half their inventory from stores like Wal-Mart. The reason Redbox has resorted to buying from chains like Wal-Mart is due to the fact that producers like Warner Brothers have been trying to regulate and restrict access to movies for Redbox. Due to the fact that buying merchandise from chains like Wal-Mart, KMart, or any other seller that has a large inventory is possible, getting our merchandise won’t be a problem 16 4. 1. 4. Labor feasibility risk low ? For companies like Redbox who have an estimate of 33,000 kiosks their cost of maintenance and labor is very expensive and tedious. However, for a small start-up company like you the cost of maintenance won’t be too high. ? ? You can actually purchase pre-made rental kiosks online. One or two servicemen will be required to keep the kiosks up to date 4. 1. 5. Location feasibility risk medium ?Since the idea of DVD rental kiosks, the locations in which they’ve been placed have benefitted a great deal because of them. The kiosks bring in business for grocery stores, McDonalds, Walgreens, and many other franchises across the country. ? ? Because of the profitability of having a kiosk on your front door step these franchises offer their space for free. The only risk is Redbox is in numerous locations and stores may be hard pressed to accept your kiosk over a renowned Redbox. 4. 2. Economic Feasibility See attached spread sheet for economic feasibility analysis. 4. 3.Organizational Feasibility It is concerned with determining whether the business itself has suffi cient skills and resources to bring their product or service to the market table successfully. a) Three Primary Factors ? Management Expertise ? Acceptability ? Resources 17 b) Management Ability ? Andrew Shearer displays a management prowess that is requisite for this position and is firmly dedicated to the completion of this project. ? Andrew Shearer has worked on numerous projects similar to the build of this with an outstanding success rate. We have no trouble appointing him as a fit candidate for this project. ) Resource Allocation ? Nonfinancial Resources ? ? ? ? ? ? Three Lucky 8 home stores. Large media collection. Well versed in media sales. Established cliental base. Available office space. Likelihood of establishing favorable strategic partnerships is high. ? Financial Resources ? ? ? Numerous liquid assets. Minimum $1,000,000 budget for expansion. Steady profits. d) Acceptability. ? â€Å"If we build it, will they come? † ? The users of the system have already exp ressed a strong interest in the implementation of a kiosk ‘come as you please’ based system.The implementation of Redbox kiosks nationwide has brought mountainous profitability to not only the business, but the proximity business owners. Why not Lucky 8? ? Very convenient for consumers who are already on their way to a local store like Wal-Mart, Walgreens, or Shop Rite. ? Our $1 rental price is much cheaper than other media rental stores. 18 ? Concerns ? If a kiosk is full you must drive to another kiosk or wait for open availability ? ? Credit card or debit card access is required Summary ? The advantage we have is that the idea has already been produced and yielded success, so how can we fail?The benefits of the project far outweigh the risks. If we build it they will come. 19 Lucky8 Cost – Benefit Analysis 4/18/2012 2012 Benefits Faster Service Increased Convenience Increased Sales Total Benefits Development Costs 1 Server @ $2500 Development Salary Total Deve lopment Cost Operational Costs 3 Servicemen @ $15,000 /yr 1 System Administrator @ $56,000 /yr Total Operational Cost Consumer-Related Costs 20 Rental Boxes @ $400,000 Total Consumer-Related Cost Total Costs Total Benefits – Total Costs Cumulative Net Cash Flow Return on Investment(ROI) Break-even Point 31. 18% 3. 32 years 013 $50,000 $45,000 $130,000 $225,000 2014 $50,000 $45,000 $161,000 $256,000 2015 $50,000 $45,000 $192,000 $287,000 2016 $50,000 $45,000 $225,000 $320,000 Total $250,000 $180,000 $708,000 $1,138,000 $2,500 $5,000 $7,500 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $0. 00 $2,500 $5,000 $7,500 $56,000 $56,000 $45,000. 00 $56,000 $101,000 $45,000. 00 $56,000 $101,000 $45,000. 00 $56,000 $101,000 $45,000. 00 $56,000 $101,000 $180,000. 00 $280,000 $460,000 $400,000. 00 $400,000. 00 $463,500 ($463,500) ($463,500) $0. 00 $0. 00 $101,000 $124,000 ($339,500) 0. 00 $0. 00 $101,000 $155,000 ($184,500) $0. 00 $0. 00 $101,000 $186,000 $1, 500 $0. 00 $0. 00 $101,000 $219,000 $220,500 $400,000 $400,000 $867,500 $270,500 20 Functional Requirements: 1. Search and Browse 1. 1. The System will allow customers to browse movie/game choices by predefined categories 1. 2. The System will allow customers to search for movie/game chooses by title, maker and genre. 1. 3. The System will allow customers to see s short sample of a movie/game selection. 1. 4. The System will enable customers to add game/movie to a â€Å"favorites† list. Purchase 2.Purchase 2. 1. The System will enable customers to create a customer account that will store customer data and payment information 2. 2. The System will enable customers to specify the game/DVD to rent/purchase 2. 3. The System will collect and verify payment information. Once payment is verified the machine will eject DVD/Game 3. Promote 3. 1. The system will keep track of customer interest on the basis of previous searches and will use this information to promote DVDs/Games during future visits 3. 2. Marketing department can create promotions and specials on the Web site. . 3. Based on customer’s previous purchases, DVD/Game chooses can be targeted to the customer on future visits to the Website. 3. 4. On the basis of customer interests, customers can be notified of special offers on DVD/Games that can be purchased at a reduced rate. 21 Nonfunctional Requirements: 1. Operational 1. 1. The Digital database will be constructed to facilitate searches by title, genre, publishers and series 1. 2. In the event of a failure during a transaction the customer will be able to start over. 2. Performance 2. 1.Database/transaction speeds will be monitored and kept at an acceptable operating level. 2. 2. Browsing speed should take no more then 10-20 seconds. 3. Security 3. 1. Customer information will be secured 3. 2. Payment information will be encrypted and secured. 3. 3. Customers will not have access to encrypted information(other customers previous searches an d account information) 4. Cultural and political 4. 1. An additional language will be provided if necessary for Spanish speaking customers. (Espanol) 22 Appendix A: FSSD Financials 23 FSSD Income Statement Year 2008 – 2011 Income StatementRevenue Consulting Fees Network Design Fees Software Design Fees Total Revenue Expense Advertising Cost of Goods Sold – Labor Cost of Goods Sold – Hardware Depretiation Income Tax Expense Insurance Interest Expense Other Expenses Payroll Expenses Profesional Expenses Rent Repairs & Maintance Salaries & Wages Utilities Total Expenses Net Income 45,765 129,874 178,956 17,895 7,896 12,462 15,792 67,529 67,487 25,045 38,000 7,894 148,645 25,841 789,081 66,343 68,945 158,478 297,456 29,854 8,412 49,045 28,745 112,456 124,529 38,045 48,000 9,845 248,512 48,562 1,270,884 165,057 97,458 74,895 359,126 45,987 11,046 15,123 42,045 115,621 152,456 32,556 105,000 16,456 359,784 58,741 1,586,294 204,046 97,805 209,563 489,954 67,235 25,987 18,564 59,785 156,254 249,563 41,856 120,000 29,874 584,126 78,456 2,229,022 385,858 210,485 287,454 357,485 855,424 405,673 397,812 632,456 1,435,941 546,512 468,974 774,854 1,790,340 789,056 678,945 1,146,879 2,614,880 2008 2009 2010 2011 24 FSSD COMPARATIVE BALANCE SHEET YEARS 2008-2011Cash Accounts Receivable Notes Receivable Other Receivables Inventory Securities Total Current Assets 2008 ASSETS 53,039 192,484 882 25,363 23,539 5,000 300,307 2009 18,382 195,112 139 35,304 30,876 10,000 289,813 2010 130,442 206,395 2,965 27,143 20,158 20,000 407,103 2011 59,788 270,606 175 32,789 16,116 25,000 404,474 Fixed Assets – ALLOWANCE FOR depretiation Net Fixed Assets Investment Miscelaneus Receivables Differes Charges Other Assets Total Assets 16,601 (179,370) 237,231 537,538 LIABILITIES 92,168 20,037 54,505 6,572 173,282 1,000 174,282 34,075 15,000 191,788 240,863 537,538 440,116 (212,915) 267,639 557,452 529,554 (261,915) 267,639 674,742 589,509 (320,463) 269,046 673,520 Accoun ts Payable Notes Payable Other Payables Accruals Total Current Liabilities Deferred Liabilities Other Liabilities Total Liabilities Profit Common Stock Retained Earnings/Surplus Total Equity Total Liability + Equity 88,022 22,785 39,601 2,558 152,966 3,000 155,966 15,819 15,000 201,196 232,015 516,984 47,376 27,764 34,399 34,110 243,649 4,000 247,649 80,366 15,000 260,631 355,997 674,742 106,380 25,101 83,714 15,540 230,735 10,000 240,735 57,400 15,000 309,866 382,266 673,520 25 Appendix B: DFD 26 27 Appendix C: Relationships ERD & Database 28 29 30 Appendix D: Scheduling System Analysis 31 ID Project Name Days Start End 1-Feb 8-Feb 15-Feb 22-Feb 29-Feb 7-Mar 14-Mar 21-Mar 28-Mar 4-Apr 11-Apr 18-Apr 25-Apr 2-May 1. 0 Development Schedule Planning Phase Project Initiation Project Management 91 1-Feb 2-May 1. 1 1. . 1 1. 1. 2 27 11 16 1-Feb 1-Feb 10-Feb 28-Feb 12-Feb 26-Feb 1. 2 1. 2. 1 1. 2. 2 1. 2. 3 Analysis Phase Analysis Strategy Requirements Gathering System Proposal 19 5 9 5 28 -Feb 28-Feb 4-Mar 13-Mar 18-Mar 4-Mar 13-Mar 18-Mar 1. 3 1. 3. 1 1. 3. 2 1. 3. 3 1. 3. 4 Design Phase Design Strategy Architecture Design Database & File Speculations Programming Design 26 1 8 8 9 18-Mar 18-Mar 19-Mar 27-Mar 4-Apr 13-Apr 19-Mar 27-Mar 4-Apr 13-Apr 1. 4 1. 4. 1 Implementation System Construction 19 19 13-Apr 13-Apr 2-May 2-May 32